| 241 Reviews
| 241 Reviews
I seem to have bad luck with water and apartments. Which some of those things just cannot be helped. Pinegate went out of their way multiple times to fix anything that went wrong. Very willing to work with you in hard times, only thing needed is a little communication with the management. Truly would refer this property along with their management company, Hickok-Dible, to everyone.
Kaytie Ruiz
November 10, 2017
I seem to have bad luck with water and apartments. Which some of those things just cannot be helped. Pinegate went out of their way multiple times to fix anything that went wrong. Very willing to work with you in hard times, only thing needed is a little communication with the management. Truly would refer this property along with their management company, Hickok-Dible, to everyone.
Kaytie Currin
November 10, 2017
I moved here a few years ago. At first it was GREAT! I love the location, I loved the friendly staff. Downside is parking. I still have issues with neighbors parking in my assigned spot.
Savannah Frye
October 19, 2017
Just moved in recently and the staff is great. Good community and lots of functions to meet other residents. Apartments are well kept and nice, and it's a...
Chris S.
September 27, 2017
Lived at Pinegate for two blissful years. I would still be living here if I had not moved out of state. The management staff and maintenance staff are wonderful! The amenities are clean and well cared for.
Megan Nelson
August 21, 2017
Worst Ever. I lived here for a year. They showed me a different apartment then they gave me. This was apparent as the patio had sunk into the ground and had a significant slope. I couldn't put anything out on the patio because of this. I had a table, but everything that could rolled off. Sweet! I had a patio chair with wheels, it would always roll into the corner. Even sitting on the chairs out there was uncomfortable. They didn't seem to care and was told I saw the same apartment. Yea...no. Next, the garage door was being funky at my apartment. I requested maintenance to fix it. Cool right? Nah, the next day the entire garage door fell on my car. I asked the manager Toni, to please take pictures of the damage after they removed the door from the top of my car (I had to get a ride to work that day because they couldn't get there in time, awesome) She said she would. She didn't, when I asked she pretended I was stupid or something. That didn't even bother me too much I guess. I'm an easy going guy. Here's the big one for me. I got an electric bill of between $170 and $230 for a 1BR apartment, for 4 months straight starting in June. It was hot right? But not $170-230 electric bill hot. I kept my A/C at 76 degrees. I don't think this is unreasonable, I've lived placed much cheaper. When I asked management about what the average electric expense was, they not only wouldn't tell me, but demanded all sorts of stuff from me. Finally, I just pressed until they told me that a 2BR model unit would get an electric bill of $200-250 on average. What? No, this is not normal. I have friends who power an entire house for less than this. Long story short, these apartments have ZERO insulation, they wouldn't help to solve the issue. A normal month was around $100 in electric without using anything. it was absurd. Now, just the staff in general, I'm talking about Toni and Marla. Marla was nice I guess, except she would not answer anything you ever ask her straight. She would beat around the bush until you had to get Toni involved, who was the most fake person I've ever met. This lady has no respect and wont do anything to help you. Not to mention, the exterior of the apartments is disgusting. Its just caked on dirt that hasn't ever been washed. Plus all the cats running around the property. It was just gross. I could not wait to leave these apartments. COULD NOT WAIT. Toni and Marla, if you're reading this. I hope you get fired just for sheer incompetence. Edit: I also challenge you guys to take a look at the review timings here. I posted my review, then they got a couple other VERY similar negative feedback responses (I saw the other guy who had electric problems, at least he figured his out). Then two people M Anne E and Sam Williams, wrote two reviews on the same day? Look how many reviews each has. Exactly 6 each, coincidence (click on their name to see the true # of contributions)? Stay away from these scam artists.
Tom Walker
August 14, 2017
Place itself was ok. I liked the location and ease of access onto the interstate but believe me when I tell you the management team is NOT there for you in any way, shape, or form. They will do everything and anything they can to get theirs and leave you dry. They flat out just don't care once you've signed their lease. One example out of many; I lived there for 2 years and tried to move to a 2-bedroom apartment but was denied for the longest time because I had overpaid (yes, paid more than I should have) my rent for one month and in their eyes that was considered a missed payment and therefore made me ineligible to move. It still doesn't make any sense. Just a few other examples: My handicapped neighbor had her apartment severely flooded 3 times before they did anything about it other than bring her fans to air it out. Didn't listen to her about what was actually happening and made her feel like she was bothering them because she liked a dry bedroom. If you don't make their life easier and tell them your moving out even though you have a lease with designated time references they will try and charge you an additional months rent. Be careful here! For a 3 month period over summer I paid an average of $170 per month in electricity bills. I only had a small 1-bedroom apartment. Turns out the maintenance guy left the A/C fan turned to 'on' located on the actual unit and it ran constantly for 3 months until I figured it out. Again, they didn't care. Overall, if you have the time continue looking elsewhere for anything other than here.
Cole VanBlaricon
June 02, 2017
Place itself was ok. I liked the location and ease of access onto the interstate but believe me when I tell you the management team is NOT there for you in any way, shape, or form. They will do everything and anything they can to get theirs and leave you dry. They flat out just don't care once you've signed their lease. One example out of many; I lived there for 2 years and tried to move to a 2-bedroom apartment but was denied for the longest time because I had overpaid (yes, paid more than I should have) my rent for one month and in their eyes that was considered a missed payment and therefore made me ineligible to move. It still doesn't make any sense. Just a few other examples: My handicapped neighbor had her apartment severely flooded 3 times before they did anything about it other than bring her fans to air it out. Didn't listen to her about what was actually happening and made her feel like she was bothering them because she liked a dry bedroom. If you don't make their life easier and tell them your moving out even though you have a lease with designated time references they will try and charge you an additional months rent. Be careful here! For a 3 month period over summer I paid an average of $170 per month in electricity bills. I only had a small 1-bedroom apartment. Turns out the maintenance guy left the A/C fan turned to 'on' located on the actual unit and it ran constantly for 3 months until I figured it out. Again, they didn't care. Overall, if you have the time continue looking elsewhere for anything other than here.
Cole VanBlaricon
June 02, 2017
Not a fan of apartment living but this by far has been a wonderful experience. I had to move from my house and was really nervous but things are good so far. Great amenities and location close to highway, shopping, plaza, westport, etc. I rarely need maintenance but when I do things get fixed. It's quiet, except for a train every once in a while. About to renew my lease for year #2
Sam Williams
May 15, 2017
Worst Ever. I lived here for a year. They showed me a different apartment then they gave me. This was apparent as the patio had sunk into the ground and had a significant slope. I couldn't put anything out on the patio because of this. I had a table, but everything that could rolled off. Sweet! I had a patio chair with wheels, it would always roll into the corner. Even sitting on the chairs out there was uncomfortable. They didn't seem to care and was told I saw the same apartment. Yea...no. Next, the garage door was being funky at my apartment. I requested maintenance to fix it. Cool right? Nah, the next day the entire garage door fell on my car. I asked the manager Toni, to please take pictures of the damage after they removed the door from the top of my car (I had to get a ride to work that day because they couldn't get there in time, awesome) She said she would. She didn't, when I asked she pretended I was stupid or something. That didn't even bother me too much I guess. I'm an easy going guy. Here's the big one for me. I got an electric bill of between $170 and $230 for a 1BR apartment, for 4 months straight starting in June. It was hot right? But not $170-230 electric bill hot. I kept my A/C at 76 degrees. I don't think this is unreasonable, I've lived placed much cheaper. When I asked management about what the average electric expense was, they not only wouldn't tell me, but demanded all sorts of stuff from me. Finally, I just pressed until they told me that a 2BR model unit would get an electric bill of $200-250 on average. What? No, this is not normal. I have friends who power an entire house for less than this. Long story short, these apartments have ZERO insulation, they wouldn't help to solve the issue. A normal month was around $100 in electric without using anything. it was absurd. Now, just the staff in general, I'm talking about Toni and Marla. Marla was nice I guess, except she would not answer anything you ever ask her straight. She would beat around the bush until you had to get Toni involved, who was the most fake person I've ever met. This lady has no respect and wont do anything to help you. Not to mention, the exterior of the apartments is disgusting. Its just caked on dirt that hasn't ever been washed. Plus all the cats running around the property. It was just gross. I could not wait to leave these apartments. COULD NOT WAIT. Toni and Marla, if you're reading this. I hope you get fired just for sheer incompetence. Edit: I also challenge you guys to take a look at the review timings here. I posted my review, then they got a couple other VERY similar negative feedback responses (I saw the other guy who had electric problems, at least he figured his out). Then two people M Anne E and Sam Williams, wrote two reviews on the same day? Look how many reviews each has. Exactly 6 each, coincidence (click on their name to see the true # of contributions)? Stay away from these scam artists.
Tom Walker
April 04, 2017