| 241 Reviews
| 241 Reviews
Extremely Rude manager! We lived In pinegate for 2 years. One day we had an issue when the kitchen sink suddenly got clogged and when the dishwasher was working dirty water backed into the kitchen sink. I left the management a message about the issue in the evening and next day we were assured maintainable will fix it. By noon no one showed so my wife talked to them and again she was assured it will be taken care of same day. At 4 pm no one showed and when I called them they said it will be done next day and it's not an emergency! I talked to the manger and told her if she would be OK to stay in a home with clogged sink and backed water with kids and she said the rudest thing :" I know how to take care of my apartment and how to keep it clean." After that we decided to not renew and leave and we just receive their final bill for $1400 because they changed the whole kitchen! I had multiple friends who left around the same time because of the rude management and all of them having issues of being charged unreasonable amount of money as a part of moving out l. I would recommend staying away from this property and finding somewhere else where management knows how to treat people and not try to not only take your deposit but also to steal your hard earned money.
Hisham Elsherbiny
July 30, 2016
Extremely Rude manager! We lived In pinegate for 2 years. One day we had an issue when the kitchen sink suddenly got clogged and when the dishwasher was...
Hisham E.
July 30, 2016
- Rude staff. - EXTREMELY slow in maintenance. I was in this place for 2 years, the old management here were nice and helpful. This is not the case anymore. The new team hired, is rude and very slow in fixing issues related to the apartments. I am definitely moving once the contract is done. I wrote this review few months ago, now I am updating it. Beside they are rude, they will also overprice the charge list. They mailed me with the stuff I have to pay for, asking me to pay 571$ for the oven that I am sure I left in excellent shape. I hate to say this, but I regret choosing this apartment for me. I wish there is an option for stars in minus. Please, don't do my mistake, find a different place that will not steal your money.
Shehab Alqalyoobi
July 19, 2016
I used to live there for 3 years. Love the big swimming pool. When ever you have a complaint with your neighbors about anything, like loud noise. They will take care of it immediately but sometimes they will terminate their lease. I had to leave because of rental price going up.
Velociraptor Brunetti
January 24, 2016
- Rude staff. - EXTREMELY slow in maintenance. I was in this place for 2 years, the old management here were nice and helpful. This is not the case anymore. The new team hired, is rude and very slow in fixing issues related to the apartments. I am definitely moving once the contract is done. I wrote this review few months ago, now I am updating it. Beside they are rude, they will also overprice the charge list. They mailed me with the stuff I have to pay for, asking me to pay 571$ for the oven that I am sure I left in excellent shape. I hate to say this, but I regret choosing this apartment for me. I wish there is an option for stars in minus. Please, don't do my mistake, find a different place that will not steal your money.
Shehab Alqalyoobi
November 05, 2015
I moved into my 2 bd 2 bth in 2009 $975 was the rent not bad.. 2 dogs and a cat i have so there was a deposit of $300 ( for long term pet wear in apt?) i assume as most places do to cover carpet ext.... plus deposit.. now in may 2015 my girlfriend is having issue with skin cancer so ive asked to break my lease so that i can move in with her and be closer/help with the recovery. I bit the bullet an paid the $1960 relet fee.. cleaned my place well! not amazingly clean just proper clean.. always needs a pro.. plus its been 6 years with little to no maintenance calls because nothing major broke too often one leaky sink one bad dryer... any way long story short i moved out and on july 26th or so i receive a bill and check list dated july 23rd.. 23days after i moved out mind you.... for like $775+ for cleaning some minor scratches on door trim and like a couple broken blinds(which i detailed and noted on the same checkin sheet i filled out upon move in. The place was dirty when i moved in.. the blinds had a few broken shades.. they sent me both my checklist and there overpriced charge list.. and still they have the nerve to charge me $775 in addition to ths $1960 they already took for my troubles.. bottom line dont waste your money or time there are much better communities to live in who wont try and nickel and dime you in a time of pain sadness and family misfortune... Cheers to a better business plan Hickok Dible and Pinegate apartments it was good until the end......... dont make the same mistake i did..... live elsewhere people
Morgan Read
August 24, 2015
Keep trying to call get a hold of someone to talk about outrageously overpriced charge for my move out... Customer service is at an all time low here with...
Morgan W.
August 24, 2015
Staff is great and the maintenance crews are quicker than I would ever expect from an apt complex.
Alex Wittich
June 10, 2014
Is it hard to get the maintenance man to our apartment? We've called and emailed yet no one has showed up. Is there another way we can go by with this? Probably won't renew unless some things are fixed.
Jessica O'Connor
March 26, 2014
great place to live the maintance staff is amazing!!!!!!!!!
Kc W800c
June 25, 2012