| 236 Reviews
| 236 Reviews
The move-in process at Pinegate has been wonderful! Austin has been amazing to work with â extremely responsive, informative, and genuinely kind. He made the entire process smooth and easy, and I really appreciated how helpful he was every step of the way.
Annie Harding
March 14, 2026
Let me tell you, the Assistant Manager, Austinâ¦he goes above and beyond. I use to lease for a huge property down in St. Petersburg, Florida, and in this business of leasing, you need staff thatâs going to âWOWâ your prospects, and Austin did the job! What I mean by that is you need people like Austin because he always has a smile always on his face, he is on top of things, never complains about anything, and he actually saved my life last summer. Iâm a diabetic, and Austin went to grab me some yogurt and another snack to make sure I didnât pass out. Just the other day, I was as at the grocery store, and gave a woman Austinâs name and number to checkout their 2 bedrooms here. Ask for Austin when you come to see Pinegate Apartments, he will give you the âresidentialâ treatment too!!! So, my message below is to the owners of this property, because I donât see anything being down about this. The first thing I DISLIKE about this property IS all of the dog crap, and people think they can just let their dog off without a leash, and nothing is being done about it. FYI PEOPLE: you rent here just as everyone elseâ¦so what makes you think you can just run around the property and break your addendums in your lease you have signed??? Donât forget peeps, Johnson County has a leash law. Secondly, I think also the property owners donât care about their lawn maintenance. I could go on and on about it, but they donât live here and so they donât have to deal with it. My father owned a janitorial/lawn scape company, and I could do a better job than the help thatâs hereâs! I saw on one website that these are âluxury,â um, you might want to take that word down. I wouldnât mind going around getting paid to pick up the dog crapâ¦LOL. I mean I left a horrible review for the lofts in front of our property, and they hired a poop cleaner!!!
SARAH NOLAND
March 06, 2026
Lauren Grelle
December 10, 2025
They did awesome
Jimbo Booth
November 18, 2025
You have great worker and are very polite when you ask ah question.
richard noland
November 08, 2025
Fernando is amazing! Friendly, professional, and knows his stuff! Problems were solved, both reported and non reported! I couldn't be happier! Comforting to know that I have so much help in this stage of my life! Thank you!
Lanita Smith
November 01, 2025
everything was great work the stove got replace and the breakers so i am not having any problem's thank again!
Stephen “Bo” Smith
October 08, 2025
Fernando and Ed were exceptional! It seems nothing is ever as straight forward as one thinks. These guys handled it with humor and skill and the end result is awesome!
Sarah
October 02, 2025
The guys were prompt and courteous as always. I canât give a higher rating until it rains so I know the problem is actually fixed.
Sarah
October 02, 2025
I had a microwave that started overheating even when I wasnât using it. So I unplugged it and left it unplugged overnight. The following afternoon I plugged it in again and it was nice and cool even after I used it. But the apartment was so concerned that it may heat up when I was gone, that they brought me a brand new microwave.! Now that is a caring, incredible maintenance and management staff! I also had an issue with my refrigerator that actually just froze everything. They attempted to try and fix it by resetting the compressor and possibly getting a new compressor, but wound up replacing the entire refrigerator with a brand new stainless steel one Within a two week period of time. They have done so much for me to update this apartment. They also replaced my front door because it was getting old.. I canât say enough about the caring staff, Austin is great and Fernando and Hector are top-notch When it comes to maintenance! Yes, it is an older complex. However, the management staff is doing everything within its power to take care of all the residents and make all they can as Quickly as they can. I canât say enough about how much the property has helped me in responded to my needs. Well done!
Betsey Pullo
September 18, 2025